Office of Emergency Services

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Emergency 911

To report an emergency, dial 9-1-1 to be connected to an emergency dispatcher. 9-1-1 lines should be utilized anytime you need law enforcement, fire, or medical assistance. If you are unable to call 9-1-1 from your landline phone, try calling from a cellular phone.

If you are unable to reach an emergency dispatcher by dialing 9-1-1, call the seven-digit telephone number of the agency you are trying to reach.

  • Madera County Sheriff’s Department: 559-675-7770 or 1-800-560-4911
  • Madera Police Department: 559-675-4200
  • Chowchilla Police department: 559-665-8600

Director of Emergency Services

Sheriff Tyson J. Pogue is the Director of Emergency Services pursuant to Madera County Code.  The Sheriff’s Office Of Emergency Services (Sheriff’s OES) is the lead agency during any disaster or emergency.

Madera County’s disaster ordinance has granted the Sheriff a number of powers and duties including the following:

  1. Request the board of supervisors to proclaim the existence or threatened existence of a local emergency if the board of supervisors is in session, or to issue such proclamation if the board of supervisors is not in sessions. Whenever a local emergency is proclaimed by the director, the board of supervisors shall take action to ratify the proclamation within seven days thereafter or the proclamation shall have no further force or effect;
  2. Request the chairman of the board of supervisors, or his next in succession, to assemble the board of supervisors at least each seven days, in accordance with the provisions of Government Code, Section 8630, the California Emergency Services Act, for the purpose of reviewing the need for continuing the "local emergency," requesting the board terminate the "local emergency" at the earliest possible date conditions warrant;

The Sheriff's OES is responsible for the day-to-day administration of the County's disaster preparedness and response program. In addition, it is responsible for maintaining the County's Emergency Operations Center (EOC), as well as coordinating EOC activities during a disaster.

Madera County is vulnerable to a wide range of disasters including flooding, wildfires, earthquakes, landslides, hazardous materials incidents, transportation accidents and droughts. There is also potential for a public health and agricultural emergencies as well.

Within California's emergency management organizational structure, each county serves as an Operational Area. In this role, Sheriff's OES serves as an agent between State OES and the cities, special districts and unincorporated areas of Madera County. During a disaster, this includes gathering information on the County's emergency response needs, assessing county and state resources, and facilitating the acquisition, use and coordination of those resources.

County’s Emergency Operation Center (EOC)

The County Emergency Operations Center is located at Sheriff’s Headquarters in Madera. The County’s Secondary Emergency Operations Center is located at the Sheriff’s Oakhurst Substation. An EOC is a pre-designated facility established by an agency or jurisdiction to coordinate the overall agency or jurisdictional response and support to an emergency. The County’s EOC is activated when the field incidents that need additional support.

Sheriff Pogue as Director and Operational Area Coordinator, may be required to activate the EOC under the following conditions: 

  • A local government has activated its EOC and requests activation of the operational area EOC to support their emergency operations.
  • Two or more cities within the operational area have proclaimed a local emergency.
  • The County and/or cities within the county have requested a governor’s proclamation of a State of Emergency.
  • The operational area is requesting, or has received, resources from outside its boundaries. This does not include resources used in day-to-day operations, which are obtained through existing mutual aid agreements.

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